Troubleshooting

What can I do if the recording hours of my Wavenote device are shorter than expected?

What can I do if the standby time of my Wavenote device is short?

Why can't I see my file on the WaveNote web even though I transcribed or summarized the audio on the WaveNote App?

What should I do if there is static noise in the recording?

What steps should I take if the audio volume is too low/can't hear anything?

Why are there repeated outputs in transcription?

What should I do if the transcription is complete but the summary is not generated automatically?

What should I do if my Wavenote is frozen/dead?

What can I do if the Wavenote stops charging or doesn't turn on?

What can I do if I fail to connect the Wavenote to the App?